Gaming should be a source of fun, not stress. At au77, we believe every player deserves a safe and healthy gaming experience. That's why our responsible gaming policy and tools are always here for you.
Responsible gaming is more than just setting limits — it's a mindset where you know when to play, how much to play, and when to take a break. Responsible gaming is a core principle of the au77 platform.
Online gaming is a legitimate and enjoyable form of entertainment, but it becomes a problem when you lose control. Most people play responsibly, though there is always a risk of going too far. au77 has put a range of protective measures in place to help reduce that risk.
Under our responsible gaming policy, you have access to deposit limits, self-exclusion, reality-check notifications, cooling-off periods, and professional support. We want gaming to be a source of enjoyment — not financial or emotional stress.
Security tools and services available on au77 to keep your gaming experience safe.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, any changes through account settings require a 24-hour waiting period, which helps prevent impulsive decisions.
Set a time limit for how long you play in one session. When your time is up, au77 will automatically alert you and suggest taking a break.
Set a loss limit so that gaming stops automatically once you reach a specified amount. This is one of the most effective responsible gaming tools for keeping financial losses in check.
Take a temporary break of 1 day to 6 weeks. While cooling-off is active, you will not be able to log in to your account. This break is highly effective for reducing stress.
If you need a longer break, self-exclusion is available for periods of 6 months to 5 years. During this time, you will not receive any promotional communications from au77.
At regular intervals, a message will appear on your screen showing how long you've been playing and your total wins and losses. This responsible gaming feature helps bring you back to reality.
Every responsible gaming tool on au77 can be activated in just a few simple steps.
After logging in, go to Account Settings, click on the "Responsible Gaming" section, and set your preferred limits. Decreasing a limit takes effect immediately. Increasing a limit is subject to a 24-hour cooldown.
Once self-exclusion is activated, your account is suspended immediately. Even after the set period ends, reactivation requires verification from the support team, preventing impulsive returns.
View your full gaming history, deposits, withdrawals, and a detailed breakdown of wins and losses at any time. It's one of the best responsible gaming tools for understanding your own patterns.
Au77's trained support team is ready to help with any responsible gaming questions. Reach us via live chat or email at any time.
See a practical example of a realistic responsible gaming limit.
Recommended: BDT 500 per day
Recommended: BDT 2,000 per week
Recommended: 2 hours per day
Take responsible gaming measures if you notice any of the following signs.
To recover lost money You keep playing and find yourself unable to stop.
Being Dishonest About Gaming How much you are playing or losing in front of family or friends.
Neglecting Daily Responsibilities — you're unable to focus on work, family, or studies.
Experiencing Financial Difficulties — borrowing money or dipping into savings to fund your gaming.
Feeling Restless When Not Playing or feeling irritated or in a bad mood.
Needing More for the Same Thrill Feeling compelled to bet, no longer satisfied with smaller wagers.
Stopping Gaming You have tried to stop multiple times but kept coming back.
To cope with stress Gaming feels like the only escape.
With family and friends Relationships are being damaged because of gaming.
Ask yourself the questions below. If you answer "yes" to more than one, consider using the responsible gaming tools.
Do I often end up spending more than my planned budget?
After a loss, do I tend to play more to try to win it back?
Is gaming affecting my work or studies?
Do I hide my gaming from my family?
Have I repeatedly failed to cut back or stop gaming?
Do I feel restless or anxious when I'm not gaming?
If a family member is struggling with online gaming addiction, or if an underage child is attempting to access a gaming platform, au77 is here to help.
If someone you know is struggling with a gaming addiction, offer support with compassion rather than judgment. Remember, addiction is a health condition — not a personal weakness.
Answers to frequently asked questions about responsible gaming.