Learn about au77 Terms & Conditions – Rules and Policies of Use

1 General Terms & Conditions

Welcome to the au77 platform. These Terms & Conditions ("Terms") govern the use of the au77 website, mobile application, and all related services. By creating an account, using our services, or browsing the platform, you are considered to be in full agreement with these Terms & Conditions.

These Terms & Conditions are governed by the laws and regulations applicable in Bangladesh. au77 reserves the right to modify or update these Terms at any time. We will notify you via email or a platform notification before any changes take effect. Continued use of the platform after any changes constitutes your acceptance of the updated Terms.

Au77 is an entertainment gaming platform. All games and betting activities operated here are approved by the relevant regulatory authorities. Our goal is to provide every player with a safe, transparent, and enjoyable gaming experience.

2 Account Registration & Eligibility

To open an account on au77, you must meet the following requirements. Any account created in violation of these Terms & Conditions will be cancelled.

• You must be at least 18 years old.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each person may only create one account. One IP address, one device, and one payment method may be linked to one account.
• You must open an account in your own name and use your own payment method.
• Transferring or selling your account to a third party is strictly prohibited.

Au77 may request KYC (Know Your Customer) verification at any time. You may be required to submit a national ID, passport, or other government-issued ID along with proof of address. Failure to complete KYC may result in limited or suspended withdrawal access.

3 Bonuses & Promotions

Au77 regularly offers various bonuses and promotional deals. Each bonus comes with its own terms and conditions, and compliance with these rules is mandatory.

• The welcome bonus is available to new members only and can be claimed once.
• All bonuses require a specific wagering requirement to be met (typically 20x to 40x).
• If a withdrawal is made before the wagering requirements are met, the bonus and any associated winnings will be forfeited.
• If bonus abuse is suspected, au77 reserves the right to investigate and close the account if necessary.
• Every promotion has a set validity period. Any unused bonus will be automatically cancelled once the period expires.
• Winnings from free spins or free bets are also subject to wagering requirements.

4 Deposit & Payment Policy

Au77 supports bKash, Nagad, Rocket, and various bank transfer methods. Please follow the Terms & Conditions below when making a deposit.

• The minimum deposit amount is BDT 500. The maximum limit depends on your account level.
• Deposits must come from a payment method registered in your own name.
• Depositing using a third party's payment method is strictly prohibited.
• Money laundering or any illegal activity through deposits is strictly prohibited.
• Successful deposits are generally credited to your account within 1 to 15 minutes.
• If a deposit is delayed due to a technical issue, please contact our support team.

Au77 complies with AML (Anti-Money Laundering) policies. If any suspicious transaction is detected, au77 will review the account and take necessary legal action.

5 Withdrawal Policy

The following Terms & Conditions apply to withdrawing winnings from au77. These rules are strictly enforced to ensure a fair and transparent payment process.

• Withdrawals must be made using the same payment method used for the deposit.
• The minimum withdrawal amount is BDT 500.
• KYC verification must be completed before your first withdrawal.
• Withdrawal processing is typically completed within 1 to 72 hours.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Multiple withdrawal requests on the same day are permitted, but each will be processed separately.

6 Gaming Rules

All games on the au77 platform are subject to general terms and conditions. Additional rules may also apply to specific game categories.

• All game outcomes are determined fairly through RNG technology.
• If a technical error occurs during a game, the bet for that round will be cancelled.
• In Live Casino games, results are final as determined by the dealer's decision and system logs.
• If a Sports Betting event is cancelled, the bet will be refunded.
• If you are unsure about the rules of any game, please contact support before you start playing.

Au77 reserves the right to temporarily suspend or modify any game. Game rules may also change in line with updates from the game software provider.

7 Prohibited Activities

The following activities are strictly prohibited on the au77 platform. Any violation of these Terms & Conditions will result in permanent account closure.

• Using multiple accounts to claim bonus benefits.
• Participating in collusion or game manipulation.
• Using automated bots or software to play games.
• Intentionally exploiting platform vulnerabilities or bugs.
• Playing on behalf of a third party or using their funds.
• Money laundering or any other illegal financial activity.
• Threatening, harassing, or abusive behaviour on the platform.
• Attempting to access or hack another member's account information.

8 Responsible Gaming

Au77 is fully committed to responsible gaming. Gaming is entertainment — it should never be treated as a source of income. As part of these Terms & Conditions, we are dedicated to keeping every player safe.

• You can set your own deposit limits, bet limits, and loss limits at any time.
• You can activate a temporary break or self-exclusion at any time if needed.
• Allowing anyone under the age of 18 to use an au77 account is strictly prohibited.
• If you notice signs of gaming addiction, seeking professional help right away is strongly advised.

To learn more about responsible gaming and access support, please visit our Responsible Gaming View Page.

9 Privacy & Data Protection

Au77 takes the protection of your personal information and financial data seriously. We use SSL-256 encryption technology, and your data will never be sold to third parties.

Au77 uses your data solely for service improvement, fraud prevention, and legal compliance. For more details, please refer to our Privacy Policy Read.

10 Account Closure & Suspension

Au77 reserves the right to suspend or permanently close an account without notice in the following circumstances:

• If any provision of these Terms & Conditions is violated.
• Registering with false or misleading information.
• Involvement in fraudulent or illegal activities.
• If KYC verification fails or required documents are not submitted.
• If an account has been inactive for an extended period (more than 12 months).

You may also request account closure at any time through our support team. Any remaining valid balance will be returned before the account is closed.

12 Terms Updates & Contact

Au77 may update or revise these Terms & Conditions at any time. For significant changes, advance notice will be provided via your registered email or a platform notification.

Continued use of au77 after any changes are made will be taken as your acceptance of the updated terms. We recommend visiting this page regularly.

If you have any questions or concerns regarding these Terms & Conditions, please contact our support team. We are always here to help.