au77 | Privacy Policy and How We Protect Your Data

How we protect your information

A quick overview of the key pillars of au77's Privacy Policy.

SSL encryption

Au77 uses the latest 256-bit SSL encryption. Every transaction and login is carried out over a fully encrypted channel.

Secure Data Storage

Your personal information is stored on secured servers and can only be accessed by authorized personnel.

Never Sold to Third Parties

Au77 never sells your personal information to third parties. Data is only shared where strictly necessary to operate our services.

Your control over your data

You can view, correct, or request deletion of your data at any time. Your privacy rights are entirely in your hands.

Regulatory Compliance

Our Privacy Policy is drawn up in accordance with international data protection regulations and applicable laws in Bangladesh.

Transparent notifications

If our Privacy Policy changes, we'll notify you in advance by email or via the platform. No surprises.

1. Data Collection
2. Use of Information
3. Cookie Policy
4. Data Sharing
5. Data Security
6. Your Rights
7. Child Protection
8. Data Retention Period
9. International Transfers
10. Policy Changes
11. Contact Us

1 What information we collect

When you create an account, play games, or use our services on au77, we collect certain information. This Privacy Policy explains what data is collected and why.

We generally collect two types of information:

Data Type	Description	Collection Method
Personal Identification Information	Name, date of birth, email address, mobile number	Via the registration form
Financial information	Payment methods, transaction history	During deposit and withdrawal processing
Identity Verification Data	National ID card, passport	During the KYC process
Device and browsing information	IP address, browser type, device information	Automatically
Gaming activity data	Game history, bet amounts, wins & losses	While using the platform

            
            We never store your full payment card number. Payment information is always processed through encrypted, secure payment gateways.
          

2 How your information is used

Au77 uses the information it collects only for specific, legitimate purposes. Under our Privacy Policy, your data is used for the following reasons:

Account management: To create, verify, and secure your account.
Service delivery: To ensure game operation, process deposits and withdrawals, and provide customer support.
Security Assurance: To prevent fraud, money laundering, and other illegal activities.
Legal obligations: To comply with regulatory authority guidelines and legal requirements.
Service improvement: To analyze user experience and improve the platform.
Promotional Communications: To keep you informed about bonuses, offers, and important updates (you can opt out at any time).
Responsible Gaming: To identify signs of problem gambling and provide timely support.

au77 never shares your information with third parties for marketing purposes. To stop receiving promotional emails, unsubscribe through your account settings.

3 Cookie Policy

Au77 uses cookies to keep the platform running properly. Cookies are small text files stored on your device. Our Privacy Policy explains the different types of cookies we use.

Essential Cookies: To maintain login sessions and security. These cannot be disabled.
Functional cookies: To remember your language, layout, and preference settings.
Analytics Cookies: To analyze platform usage and improve our services.
Marketing Cookies: To show you relevant ads based on your preferences (optional).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

4 Data Sharing & Third Parties

Under au77's Privacy Policy, we never sell your personal information. However, limited data may be shared in specific circumstances:

Payment Provider: With bKash, Nagad, or your bank to process transactions.
Game software providers: Minimum data required to operate the games.
Regulatory Authority: To law enforcement agencies as required by legal obligation.
Security Agency: To prevent fraud and money laundering.

            
            All third-party service providers are contractually bound to meet our privacy policy standards. They may not use your data for their own purposes.
          

5 Data Security Measures

Au77 has implemented a range of technical and administrative measures to protect your information. The following safeguards are in place under our Privacy Policy:

SSL 256-bit encryption on all data transmissions.
Two-Factor Authentication (2FA) is available for your account.
Financial data is stored in a secure, isolated database.
Automatic alerts for suspicious login activity.
Regular security audits and vulnerability assessments.
Strict Role-Based Access Control over all data access.
Continuous server monitoring and intrusion detection.

Please note that no method of transmission over the internet is 100% secure. Use a strong password to protect your account and never share it with anyone.

6 Your right to privacy

Under au77's Privacy Policy, you have certain fundamental rights that you may exercise at any time.

Your privacy rights

Au77's Privacy Policy grants you the following rights.

Right to Access Your Data

You may request to know what information au77 holds about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that we restrict how your data is used for specific purposes.

Right to Data Portability

You may request your information in a structured, portable format.

Right to object

You may object to your data being used for marketing or other purposes.

To exercise any of the rights above, please contact our support team: [email protected] — We typically respond within 72 hours.

7 Child Protection

Au77's Privacy Policy takes a firm stance on protecting minors. Our platform is strictly for users aged 18 and above.

We do not knowingly collect information from anyone under the age of 18.
Age verification is carried out at the time of registration.
Any account found to belong to a minor is immediately suspended and the associated data is deleted.

If you believe a minor is using au77, please contact us immediately at [email protected].

8 Data Retention Period

Au77 does not retain your data longer than necessary. The following data retention periods apply under our Privacy Policy:

Data Type	Retention Period
Account information	5 years after account closure
Transaction Data	7 years from the date of transaction
KYC verification documents	5 years after account closure
Gaming history	Duration of active account + 3 years
Communication Records	2 years from the date of contact
Cookies and browsing data	Up to 13 months

If any data needs to be retained longer for legal or regulatory reasons, you will be notified separately.

9 International data transfers

Au77 is an international gaming platform. In some cases, your data may be processed or stored on servers located in other countries. This is clearly disclosed in our Privacy Policy.

International data protection standards are ensured for all cross-border data transfers.
Appropriate agreements and safeguards are in place for any transfer of data to third countries.
All recipient organizations are contractually required to uphold au77's privacy standards.

10 Privacy Policy Updates

Au77 may update this Privacy Policy at any time. We will notify you in advance of any significant changes.

You will receive a notification to your registered email address for any significant changes.
A notification will be displayed on the platform.
The effective date of any update will always be shown at the top of this page.
Continued use of au77 after any changes constitutes acceptance of the updated Privacy Policy.

We recommend visiting this page regularly. We are committed to full transparency and respect your privacy at all times.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to au77's data protection team. We are always here to help.

Email: [email protected]
Support hours: 7 days a week, 24 hours a day
Response Time: Usually within 72 hours

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority.

            
            au77 takes your privacy seriously. Our Data Protection Officer is committed to addressing any concerns you may have.
          

Au77 Privacy Policy – Our Commitment to Protecting Your Personal Information